Telecommunication

Telecommunication Services

24Solutions supports national telecom operators with comprehensive services from field force to power systems, ensuring full network uptime.

Our Services

We Own the Uptime—You Focus on the Core Business

Our telecom division delivers field-proven, end-to-end services for mobile network operators, OEMs, and infrastructure partners across South Africa. With a national footprint and technical engineering teams, we maintain over 5,000 sites across urban and remote regions.

Our service offering covers both passive and active infrastructure, with specialized programs for generator maintenance, fault resolution, energy optimization, and SLA-driven NOC integration. From greenfield deployments to emergency restorations, we are trusted by South Africa’s major telecom providers.

Field Force
Operations

Preventative and corrective maintenance
First-line fault response (FLM/FFO)
SLA/KPI-driven dispatch management
OEM-trained engineers for root cause analysis
Spare part logistics and swap-out programs

Power Infrastructure Management

Generator repair and maintenance (diesel, hybrid, fuel cell)
Load shedding adaptation and site resilience design
Remote monitoring integration (battery, genset, rectifier)
Solar + battery solutions
Diesel telemetry and bowser refueling
Eskom supply coordination

Site Build &
Upgrades

BTS/MSR greenfield builds
Tower erection and relocation
Shelter installation and grounding
Equipment plinths and fencing
Civil upgrades and expansion
Air conditioning, access, and environmental monitoring

Network Optimization & Testing

Drive testing and RF optimization
Link alignment and sector analysis
4G/5G rollout support
Migration from legacy infrastructure
DC and AC power audits

NOC & Remote Support

24/7 network operations center
AI-based ticketing and escalation
Remote diagnostics and dispatch
SLA and KPI tracking tools
Customer interface dashboards